How Are Emotional Attachment Strategies Currently Employed in Product-Service System Cases? A Systematic Review Underscoring Drivers and Hindrances

Marina  Fernandes Aguiar; Janaina Mascarenhas Hornos  Costa; Daniela C. A. Pigosso

doi:10.1017/pds.2023.210

How Are Emotional Attachment Strategies Currently Employed in Product-Service System Cases? A Systematic Review Underscoring Drivers and Hindrances

Marina Fernandes Aguiar^*
, Janaina Mascarenhas Hornos Costa
, Daniela C. A. Pigosso

^*Corresponding author for this work

Department of Civil and Mechanical Engineering

University of São Paulo

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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Abstract

Aiming to decouple value creation from resource consumption, the Circular Economy is considered an alternative to the current linear model of production and consumption. Among the innovative circular business models, Product-Service Systems (PSS) have been recognized as a possible route to achieve enhanced sustainability performance through the extension of product lifespans and the reduction of product substitution. However, PSS may lead to rebound effects due to less careful behavior during the use phase, which compromises product durability. Currently, the effect of non-ownership models on product care is not yet fully understood, nor are the strategies that could enable better product care. This research aims to deeper comprehend the consumer-product relationships in PSS solutions, as well as to shed light on the potential role of emotional durability in PSS development for product attachment. In order to do so, this paper analyses twelve Product-Service System cases derived from a systematic literature review, categorizing the emotional attachment strategies in each case, and identifying how these strategies might hinder or potentialize PSS solutions.

Original language	English
Title of host publication	Proceedings of the International Conference on Engineering Design (ICED23)
Editors	Kevin Otto, Boris Eisenbart, Claudia Eckert, Benoit Eynard, Dieter Krause, Josef Oehmen
Volume	3
Publisher	Cambridge University Press
Publication date	2023
Pages	2095 - 2104
DOIs	https://doi.org/10.1017/pds.2023.210
Publication status	Published - 2023
Event	24th International Conference on Engineering Design - Bordeaux, France Duration: 24 Jul 2023 → 28 Jul 2023 https://iced.designsociety.org

Conference

Conference	24th International Conference on Engineering Design
Country/Territory	France
City	Bordeaux
Period	24/07/2023 → 28/07/2023
Internet address	https://iced.designsociety.org

Series	Proceedings of the Design Society
Volume	3
ISSN	2732-527x

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 8 Decent Work and Economic Growth
SDG 12 Responsible Consumption and Production

Keywords

Circular economy
Product-Service Systems (PSS)
Emotional design
Product Care
Consumer behaviour

Access to Document

10.1017/pds.2023.210

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2023 Reviewer's Favourite Award
Fernandes Aguiar, M. (Recipient), Mascarenhas, J. (Recipient) & Pigosso, D. C. A. (Recipient), 2023
Prize: Prizes, scholarships, distinctions

Cite this

Fernandes Aguiar, M., Costa, J. M. H., & A. Pigosso, D. C. (2023). How Are Emotional Attachment Strategies Currently Employed in Product-Service System Cases? A Systematic Review Underscoring Drivers and Hindrances. In K. Otto, B. Eisenbart, C. Eckert, B. Eynard, D. Krause, & J. Oehmen (Eds.), Proceedings of the International Conference on Engineering Design (ICED23) (Vol. 3, pp. 2095 - 2104). Cambridge University Press. https://doi.org/10.1017/pds.2023.210

Fernandes Aguiar, Marina ; Costa, Janaina Mascarenhas Hornos ; A. Pigosso, Daniela C. / How Are Emotional Attachment Strategies Currently Employed in Product-Service System Cases? A Systematic Review Underscoring Drivers and Hindrances. Proceedings of the International Conference on Engineering Design (ICED23). editor / Kevin Otto ; Boris Eisenbart ; Claudia Eckert ; Benoit Eynard ; Dieter Krause ; Josef Oehmen. Vol. 3 Cambridge University Press, 2023. pp. 2095 - 2104 (Proceedings of the Design Society, Vol. 3).

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abstract = "Aiming to decouple value creation from resource consumption, the Circular Economy is considered an alternative to the current linear model of production and consumption. Among the innovative circular business models, Product-Service Systems (PSS) have been recognized as a possible route to achieve enhanced sustainability performance through the extension of product lifespans and the reduction of product substitution. However, PSS may lead to rebound effects due to less careful behavior during the use phase, which compromises product durability. Currently, the effect of non-ownership models on product care is not yet fully understood, nor are the strategies that could enable better product care. This research aims to deeper comprehend the consumer-product relationships in PSS solutions, as well as to shed light on the potential role of emotional durability in PSS development for product attachment. In order to do so, this paper analyses twelve Product-Service System cases derived from a systematic literature review, categorizing the emotional attachment strategies in each case, and identifying how these strategies might hinder or potentialize PSS solutions.",

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publisher = "Cambridge University Press",

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Fernandes Aguiar, M, Costa, JMH & A. Pigosso, DC 2023, How Are Emotional Attachment Strategies Currently Employed in Product-Service System Cases? A Systematic Review Underscoring Drivers and Hindrances. in K Otto, B Eisenbart, C Eckert, B Eynard, D Krause & J Oehmen (eds), Proceedings of the International Conference on Engineering Design (ICED23). vol. 3, Cambridge University Press, Proceedings of the Design Society, vol. 3, pp. 2095 - 2104, 24th International Conference on Engineering Design , Bordeaux, France, 24/07/2023. https://doi.org/10.1017/pds.2023.210

How Are Emotional Attachment Strategies Currently Employed in Product-Service System Cases? A Systematic Review Underscoring Drivers and Hindrances. / Fernandes Aguiar, Marina ; Costa, Janaina Mascarenhas Hornos ; A. Pigosso, Daniela C.
Proceedings of the International Conference on Engineering Design (ICED23). ed. / Kevin Otto; Boris Eisenbart; Claudia Eckert; Benoit Eynard; Dieter Krause; Josef Oehmen. Vol. 3 Cambridge University Press, 2023. p. 2095 - 2104 (Proceedings of the Design Society, Vol. 3).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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ER -

Fernandes Aguiar M, Costa JMH, A. Pigosso DC. How Are Emotional Attachment Strategies Currently Employed in Product-Service System Cases? A Systematic Review Underscoring Drivers and Hindrances. In Otto K, Eisenbart B, Eckert C, Eynard B, Krause D, Oehmen J, editors, Proceedings of the International Conference on Engineering Design (ICED23). Vol. 3. Cambridge University Press. 2023. p. 2095 - 2104. (Proceedings of the Design Society, Vol. 3). doi: 10.1017/pds.2023.210

How Are Emotional Attachment Strategies Currently Employed in Product-Service System Cases? A Systematic Review Underscoring Drivers and Hindrances

Abstract

Conference

UN SDGs

Keywords

Access to Document

OpenUrl availability

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Prizes

2023 Reviewer's Favourite Award

Cite this