Original language | German |
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Journal | Zeitschrift fur Betriebswirtschaft |
Volume | Ergänzungsheft 1/2004 |
Pages (from-to) | 67-88 |
ISSN | 0044-2372 |
Publication status | Published - 2004 |
Externally published | Yes |
Grundlagen und Probleme der Personalbedarfsermittlung in Inbound-Call Centern
Stefan Helber, Raik Stolletz
Research output: Contribution to journal › Journal article › Research › peer-review