| Original language | Danish |
|---|---|
| Title of host publication | CRM 5.0: De ustyrlige kunder i en digital tidsalder! |
| Editors | Per Østergaard Jacobsen |
| Publisher | Efficiens |
| Publication date | 2020 |
| ISBN (Print) | 9788799571437 |
| Publication status | Published - 2020 |
Forandringsledelse i en digital tidsalder
Pernille Rydén*
*Corresponding author for this work
Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research