Eye Tracking Meets the Process of Process Modeling: a Visual Analytic Approach

Andrea Burattin, M. Kaiser, Manuel Neurauter, Barbara Weber

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Abstract

Research on the process of process modeling (PPM) studies how process models are created. It typically uses the logs of the interactions with the modeling tool to assess the modeler’s behavior. In this paper we suggest to introduce an additional stream of data (i.e., eye tracking) to improve the analysis of the PPM. We show that, by exploiting this additional source of information, we can refine the detection of comprehension phases (introducing activities such as “semantic validation” or “ problem understanding”) as well as provide more exploratory visualizations (e.g., combined modeling phase diagram, heat maps, fixations distributions) both static and dynamic (i.e., movies with the evolution of the model and eye tracking data on top).
Original languageEnglish
Title of host publicationBusiness Process Management Workshops
EditorsMarlon Dumas, Marcelo Fantinato
PublisherSpringer
Publication date2017
Pages461-473
ISBN (Print)978-3-319-58457-7
DOIs
Publication statusPublished - 2017
Event14th conference in the field of Business Process Management - Othon Palace Rio Hotel , Rio de Janeiro, Brazil
Duration: 18 Sep 201622 Sep 2016

Conference

Conference14th conference in the field of Business Process Management
LocationOthon Palace Rio Hotel
CountryBrazil
CityRio de Janeiro
Period18/09/201622/09/2016
SeriesLecture Notes in Business Information Processing
Volume281
ISSN1865-1348

Keywords

  • Process of Process Modeling
  • Eye Tracking
  • Modeling Phase Diagram

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