Evaluation of Web and PDA-based Quality Assurance on a Building Site

Christian Koch, Peter Vogelius

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


Quality assurance tends to dangerously balance between redundant externalized paperwork and real life problems in everyday processes of design and construction. This leads to too many failures and complaints from customers. This paper describes an evaluative study of the implementation and use of a new ICT system based on the use of Personalized Digital Assistants (PDA’s) on the construction site supporting in-process quality assurance. In the pilot project we followed bricklayers using the PDA’ while they where working at a line of bathrooms. The central idea of the PDA based system (developed by the small Danish company ETJEK) is to lift the standard quality procedures from the paper based platform to a real-time database with direct access. The evaluation shows that system in facts works, and the introduction on the workplace was smoother than could be expected. The perspective of the evaluation is that the PDA system not only enables in-process quality assurance, but also integration and data transfer between building workers , foremen, manager and the construction company. Hereby a smoother process a more efficient handling of errors and competence development amongst building worker is enabled
Original languageEnglish
Title of host publicationProceedings 22nd ARCOM Conference
Number of pages1029
Place of PublicationBirmingham
PublisherARCOM, Association of Researchers in Construction Management
Publication date2006
ISBN (Print)0-9552390-0-1
Publication statusPublished - 2006
Event22nd Conference Association of Researchers in Construction Management - University of Western England, Birmingham, United Kingdom
Duration: 4 Sep 20066 Sep 2006
Conference number: 22


Conference22nd Conference Association of Researchers in Construction Management
LocationUniversity of Western England
CountryUnited Kingdom


  • quality assurance
  • PDA
  • craftsmen
  • software design


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