Digitalizing company communication and the effect on psychosocial work environment

Kathrin Kirchner, Rikke Seim

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Abstract

As part of their digital transformation, companies adopt social platforms to support knowledge work and company communication. Based on interviews in a software company, we investigate the consequences of digitalized company communication for the psychosocial work environment using the six golden nuggets model. We found the most positively mentioned dimension was the degree of social support, but also negative experiences in the demand dimension. Our results indicates that managers have to mitigate negative effects by introducing guidelines, but also allow a certain flexibility in order to keep open communication.
Original languageEnglish
Title of host publicationProceedings of 50th Nordic Ergonomics and Human Factors Society Conference 2019
Publication date2019
Pages300-304
Publication statusPublished - 2019
Event50th Nordic Human Factors and Ergonomics Society (NES) Conference: Future Work: Digitalisation and Innovation - Helsingør, Denmark
Duration: 25 Aug 201928 Aug 2019
Conference number: 50
http://www.nes19.dk/

Conference

Conference50th Nordic Human Factors and Ergonomics Society (NES) Conference
Number50
CountryDenmark
CityHelsingør
Period25/08/201928/08/2019
Internet address

Cite this

Kirchner, K., & Seim, R. (2019). Digitalizing company communication and the effect on psychosocial work environment. In Proceedings of 50th Nordic Ergonomics and Human Factors Society Conference 2019 (pp. 300-304) https://orbit.dtu.dk/files/197181254/NES_2019_Proceedings_v07_FINAL.pdf