Development of work in Call Centres

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedings – Annual report year: 2008Researchpeer-review

Documents

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Original languageEnglish
Title of host publicationHuman Factors in Organizational Design and Management
VolumeIX
Place of PublicationSanta Monica, CA
PublisherIEA Press
Publication date2008
Pages169-174
Publication statusPublished - 2008
EventThe International Symposium on Human Factors in Organisational Design and Management - Sao Paulo, Brazil, 19-22 March
Duration: 1 Jan 2008 → …
Conference number: 9

Conference

ConferenceThe International Symposium on Human Factors in Organisational Design and Management
Number9
CitySao Paulo, Brazil, 19-22 March
Period01/01/2008 → …

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