Designing for better healthcare: A systemic approach utilising behavioural theory, technology and an understanding of healthcare delivery systems

Nicholas Ciccone*, François Patou, Anja Maier

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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Abstract

An ageing population leading to more chronic disease is straining healthcare systems. This paper makes two core contributions to healthcare systems design research: Firstly, a systemic techno-behavioural approach is presented to support intervention design with value-effective health outcomes. The systemic techno-behavioural perspective takes into consideration the interaction between three angles: The current healthcare system in place, the technological opportunities for addressing an issue and a broader and deeper understanding of the behaviour of those involved. The purpose of considering these three angels is to create interventions that are more robust. This will help inform healthcare systems design researchers and other stakeholders. Secondly, it is proposed that interventions should be grounded in behavioural theory, a collection of theories are presented to be incorporated in the design process of interventions. The systemic techno-behavioural approach is applied to dementia care highlighting the need to understand the dynamic relationship between the context of the current healthcare delivery system, technology, and behaviour to improve quality of care during the progression of the disease.
Original languageEnglish
Title of host publicationProceedings of the 22nd International Conference on Engineering Design (ICED19)
PublisherCambridge University Press
Publication date2019
Pages937-946
DOIs
Publication statusPublished - 2019
Event22nd International Conference on Engineering Design (ICED19) - Delft, Netherlands
Duration: 5 Aug 20198 Aug 2019

Conference

Conference22nd International Conference on Engineering Design (ICED19)
CountryNetherlands
CityDelft
Period05/08/201908/08/2019
SeriesProceedings of the International Conference on Engineering Design
NumberDS94
ISSN2220-4342

Cite this

Ciccone, N., Patou, F., & Maier, A. (2019). Designing for better healthcare: A systemic approach utilising behavioural theory, technology and an understanding of healthcare delivery systems. In Proceedings of the 22nd International Conference on Engineering Design (ICED19) (pp. 937-946). Cambridge University Press. Proceedings of the International Conference on Engineering Design, No. DS94 https://doi.org/10.1017/dsi.2019.98