Design games: A novel tool for facilitating stakeholder participation in the design of sociotechnical systems

Carolina Souza da Conceição*, Ole Broberg

*Corresponding author for this work

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

Abstract: It is beneficial to involve stakeholders actively in the design or redesign of sociotechnical systems. However, doing so in practice is a challenge within human factors and ergonomics. We propose using design games in workshops as a new tool to facilitate stakeholder participation. In the design games, the sociotechnical system is represented in an open way with game boards and game pieces with which workshop participants can interact under the guidance of a facilitator. In this paper, we illustrate the power of design games to facilitate stakeholder participation in a case study of redesigning a complex ociotechnical system in an offshore oil company. Based on insights from the field of participatory design and the case study, we propose a framework with guidelines for organising stakeholder workshops based on design games. The results indicate the importance of selecting and tailoring the artefacts used in stakeholder workshops.
Original languageEnglish
JournalErgonomics
Publication statusSubmitted - 2020

Cite this

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title = "Design games: A novel tool for facilitating stakeholder participation in the design of sociotechnical systems",
abstract = "Abstract: It is beneficial to involve stakeholders actively in the design or redesign of sociotechnical systems. However, doing so in practice is a challenge within human factors and ergonomics. We propose using design games in workshops as a new tool to facilitate stakeholder participation. In the design games, the sociotechnical system is represented in an open way with game boards and game pieces with which workshop participants can interact under the guidance of a facilitator. In this paper, we illustrate the power of design games to facilitate stakeholder participation in a case study of redesigning a complex ociotechnical system in an offshore oil company. Based on insights from the field of participatory design and the case study, we propose a framework with guidelines for organising stakeholder workshops based on design games. The results indicate the importance of selecting and tailoring the artefacts used in stakeholder workshops.",
author = "{Souza da Concei{\cc}{\~a}o}, Carolina and Ole Broberg",
year = "2020",
language = "English",
journal = "Ergonomics",
issn = "0014-0139",
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AU - Souza da Conceição, Carolina

AU - Broberg, Ole

PY - 2020

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N2 - Abstract: It is beneficial to involve stakeholders actively in the design or redesign of sociotechnical systems. However, doing so in practice is a challenge within human factors and ergonomics. We propose using design games in workshops as a new tool to facilitate stakeholder participation. In the design games, the sociotechnical system is represented in an open way with game boards and game pieces with which workshop participants can interact under the guidance of a facilitator. In this paper, we illustrate the power of design games to facilitate stakeholder participation in a case study of redesigning a complex ociotechnical system in an offshore oil company. Based on insights from the field of participatory design and the case study, we propose a framework with guidelines for organising stakeholder workshops based on design games. The results indicate the importance of selecting and tailoring the artefacts used in stakeholder workshops.

AB - Abstract: It is beneficial to involve stakeholders actively in the design or redesign of sociotechnical systems. However, doing so in practice is a challenge within human factors and ergonomics. We propose using design games in workshops as a new tool to facilitate stakeholder participation. In the design games, the sociotechnical system is represented in an open way with game boards and game pieces with which workshop participants can interact under the guidance of a facilitator. In this paper, we illustrate the power of design games to facilitate stakeholder participation in a case study of redesigning a complex ociotechnical system in an offshore oil company. Based on insights from the field of participatory design and the case study, we propose a framework with guidelines for organising stakeholder workshops based on design games. The results indicate the importance of selecting and tailoring the artefacts used in stakeholder workshops.

M3 - Journal article

JO - Ergonomics

JF - Ergonomics

SN - 0014-0139

ER -