Design and Management of Networked Information Systems.

Erling Havn, Jørgen P. Bansler

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


    In this paper, we present a newly started research project at the Center for Tele-Information at the Technical University of Denmark. The project focuses on the design and management of networked information systems, that is computer-based IS linked by a wide area network and supporting communication between geographically dispersed organizational units. Examples include logistics systems, airline booking systems, and CSCW systems. We assume that the design and implementation of networked IS is significantly more difficult and risky than the development of traditional "stand-alone" computer-based IS. There are several reasons for this: (a) Networked IS are large and complex systems; (b) in most cases, one has to deal with a number of existing - probably heterogenous - technical hardware and software platforms and link them together in a network; (c) differences in organizational culture, work practices and work organization in different locations may make it very difficult to reach a common understanding of the purpose, design and use of the system; and (d) conflicts of interest and opportunistic behavior may impede or even confound the development of the system. We focus on the following four research questions:1. What is the essence of the new managerial theories and models and how do they define the role of telecommunications and IT in organizations?2. How are these organizational theories and models implemented in practice?3. How is the design and implementation of information systems and networks actually organized and carried out?4. What are the consequences for work content, skills, working conditions, etc.? The research project consists of a theoretical analysis of contemporary management theories as well as a number of in-depth case studies of firms engaged in the design and implementation of networked information systems.
    Original languageEnglish
    Title of host publicationProceedings of the 1996 ACM SIGCPR/SIGMIS Conference
    Place of PublicationNew York
    PublisherACM Press
    Publication date1996
    Publication statusPublished - 1996
    EventThe Virtual Workplace SIGCPR/SIGMIS 1996 Meeting
    : The Impact on Individuals, Organizations, and Societies
    - Denver, United States
    Duration: 11 Apr 199613 Apr 1996


    ConferenceThe Virtual Workplace SIGCPR/SIGMIS 1996 Meeting
    Country/TerritoryUnited States

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