Design and Evaluation of User-System Interfaces or of User-Task Interaction? A Discussion of Interface Design Approach in Different Domains for Application of Modern Information Technology

Annelise Mark Pejtersen, Jens Rasmussen

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Abstract

The application of modern information technology is now considered for man-machine systems design in a wide variety of application domains. In general, two aspects of the impact of this new technology are considered separately. One is the potential for new user interfaces, another is the transfer of human activities to "intelligent" computer functions, for instance in "expert systems". There is, however, a need for a more integrated system design considering the basic user-task interaction in advanced systems. In the paper, the approaches taken to models of the work content and user performance in different professional domains are discussed, such as industrial process control, emergency management, office systems, and library systems.It is concluded that design and evaluation of user interfaces should be explicitly based on models of the task domain and the actual requirements of the user-task interaction, not only on the interface communication language. It is also concluded that development of a common framework for design and evaluation of interfaces in different work domains will be feasible, in spite of the great differences in the characteristics of the application domains.
Original languageEnglish
Title of host publicationEmpirical Foundations of Information and Software Science
EditorsP. Zunde, J. C. Agrawal
Number of pages32
Volume4
PublisherPlenum Publishing Corporation
Publication date1987
ISBN (Print)978-0-306-42817-3, 978-1-4684-5474-1
ISBN (Electronic)978-1-4684-5472-7
Publication statusPublished - 1987
Externally publishedYes

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