Customer-Centric UI/UX Design for Sustainable Software Systems

Sara Shafiee*, Saeedeh Shafiee Kristensen, Alireza Taghizadeh, Nikola Suzic, Linda Zhang, Niels Henrik Mortensen

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

In the era of great IT expansion, the design and development of web pages are constantly evolving over time. Design can be applied through different processes, methodologies, and techniques. This research redesigns an IT cloud-based recruitment system by applying the principles of Design Thinking (DT), in order to guarantee an improved User Experience/User Interface (UX/UI) Design. Notably, DT is a cyclical process based on the observations of human behavior to solve problems. Moreover, this study investigates the experiences of potential users. Investigating the users’ opinions, a direct, constant, and iterative design is maintained, and the constant feedback helped to improve the UI/UX design. DT applied to UX/UI Design allows for understanding and analyzing the needs of users to propose a sustainable human-centric UI/UX design.
Original languageEnglish
Title of host publicationProduction Processes and Product Evolution in the Age of Disruption. CARV 2023. : Proceedings of the Changeable, Agile, Reconfigurable and Virtual Production Conference and the World Mass Customization & Personalization Conference
EditorsFrancesco Gabriele Galizia, Marco Bortolini
Place of PublicationCham
PublisherSpringer
Publication date2023
Pages148–155
ISBN (Print)978-3-031-34820-4
ISBN (Electronic)978-3-031-34821-1
DOIs
Publication statusPublished - 2023
Event9th Changeable, Agile, Reconfigurable and Virtual Production Conference (CARV2023) and the 11th World Mass Customization & Personalization Conference (MCPC2023) - Bologna, Italy
Duration: 20 Jun 202323 Jun 2023

Conference

Conference9th Changeable, Agile, Reconfigurable and Virtual Production Conference (CARV2023) and the 11th World Mass Customization & Personalization Conference (MCPC2023)
Country/TerritoryItaly
CityBologna
Period20/06/202323/06/2023
SeriesLecture Notes in Mechanical Engineering
ISSN2195-4356

Keywords

  • User Experience (UX)
  • User Interface (UI)
  • Design Thinking (DT)
  • Customer-centric
  • Product service systems
  • Sustainable software development

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