The Danish Workspace Design (WSD) research program aims to develop and trial a potential new concept for ergonomists and other workplace consultants who are to engage in socio-technical design processes. The objective of this paper is to report on the trial of the workspace design concept in a case involving the design and implementation of a new mixing technology. The WSD team took the role as workspace designer and through participatory workshops achieved an impact on the technology. The dialogue between users and design engineers were facilitated by boundary objects such as work books, layout game board, and 3D scale models. It was important for the WSD team to make sure that the achievements in the workshops were “transmitted” to and sustained in the ordinary engineering design process. It turned out that the artefacts and documents with compilations of ideas and requirements from use scenarios served as appropriate transmitter devices.
|Publication status||Published - 2008|