Kirsten Jørgensen, Grane Mikael Gregaard Rasmussen

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    Function failures, defects and poor communication are major problems in the construction industry. These failures and defects are caused by a row of critical events in the construction process. The purpose of this paper is to define “critical events” in the construction process and to investigate cause-effects of failures and defects in the construction industry by using an analytical approach (The bowtie model) which is developed in the accident research. Using this model clarifies the relationships within the chain of failures that causes critical events with undesirable consequences. In this way the causes of failures and the relationships between various failures are rendered visible. A large construction site was observed from start to finish as the empirical element in the research. The research focuses on all kinds of critical events identified throughout every phase during the building process and includes all participants in the construction project. A general result from the analysis was that critical events that occurred when the site was not using Lean Construction evolved much longer than critical events that occurred in the period when Lean Construction was used. Another result was the usefulness of the analytical model for visualizing the cause-effect of failures and defects in construction.
    Original languageEnglish
    Title of host publicationCritical events in Construction process
    Number of pages1371
    Place of PublicationUK
    PublisherAssociation of Researchers in Construction Management
    Publication date2009
    ISBN (Print)978-0-9552390-1-4
    Publication statusPublished - 2009
    Event25th ARCOM Conference: - Nottingham, UK
    Duration: 1 Jan 2009 → …


    Conference25th ARCOM Conference:
    CityNottingham, UK
    Period01/01/2009 → …


    • Construction process
    • Failures
    • Lean Construction.
    • Cause-effect analysis


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