This book collects my experiences as a facilitator for many different communities and organizations and as a teacher at the Technical University of Denmark for the courses Creativity and Problem Solving and Systemic Operational Research. Several of the chapters has been used in my lecturing activities in Denmark and abroad. The target groups for this book are people and professionals from communities, organizations, and ad-hoc groups facing problematic situations that have to be solved in an innovative way.
- soft methods
- problem solving