Abstract
In recognition of the individuality of customers, manufacturers have through generations presented solutions, which targeted a specific group of customers.
In some cases the preferences of the customers are so diversified that it is impossible to include a satisfying number of solutions within a fixed product program. Instead, manufacturers have applied a customisation approach. A customisation approach means that the product is partially designed for the customer, and thereby it is possible to adapt the product to fit a very wide range of customers.
Customisation is a challenge to the production system as the opportunity to ensure an efficient utilisation of the production system is reduced, because the make-to-order approach is often a part of customisation. Industrial customisation is significantly different from general production paradigms as e.g. Mass Production. Therefore the techniques of traditional industrial production can only be applied to a limited extent.
One of the six identified critical success factors for mass customisation most commonly emphasised in literature according to (Da silivare et al., 2001) is:
Manufacturing and information technology must be available
This paper suggests some improvements in information management that could increase transparency in the make-to-order production that often characterise customisation, as a best practise?
Original language | English |
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Title of host publication | APMS 2002 |
Editors | na |
Publisher | Udefineret |
Publication date | 2002 |
Publication status | Published - 2002 |
Event | APMS 2002 - Eindhoven Duration: 5 Nov 1829 → … |
Conference
Conference | APMS 2002 |
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City | Eindhoven |
Period | 05/11/1829 → … |