This article investigates continuous improvement tools that are used in two countries on two continents. For that purpose two surveys were conducted in the metropolitan area of Mexico City and in Denmark using the same scales and having about the same sample size. The continuous improvement tools comprise such concepts as TQM, Kaizen, Six Sigma and Lean Manufacturing. The paper shows the results of the analysis and a comparison of how and to what degree such tools are used in different places, which allow us to address similarities and dissimilarities of the application. The results are discussed from a Mexican and a Danish perspective separately.
|Title of host publication||POM's Expanding Constallation|
|Publication status||Published - 2004|
|Event||2nd World Conference on Production and Operations Management and 15th annual Production and Operations Management Conference - Cancun, Mexico|
Duration: 29 Apr 2004 → 3 May 2004
Conference number: 2
|Conference||2nd World Conference on Production and Operations Management and 15th annual Production and Operations Management Conference|
|Period||29/04/2004 → 03/05/2004|