Cognitive System Engineering Approach to Design of Work Support Systems

Jens Rasmussen

Cognitive System Engineering Approach to Design of Work Support Systems

Jens Rasmussen

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research

Abstract

The problem of designing work support systems for flexible, dynamic work environments is discussed and a framework for analysis of work in terms of behavior shaping constraints is described. The application of 'ecological interfaces' presenting to the user a map of the relational structure of the work space is advocated from the thesis that a map is a better guidance of discretionary tasks than is a route instruction. For the same reason, support of system design is proposed in terms of maps of the design territory, rather than in terms of guidelines.

Original language	English
Title of host publication	Proceedings of 31st Annual Conference of the Ergonomics Society of Australia
Number of pages	14
Publication date	1995
Publication status	Published - 1995
Event	31st Annual Conference of the Ergonomics Society of Australia - Adelaide, Australia Duration: 13 Dec 1995 → 15 Dec 1995

Conference

Conference	31st Annual Conference of the Ergonomics Society of Australia
Country/Territory	Australia
City	Adelaide
Period	13/12/1995 → 15/12/1995

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title = "Cognitive System Engineering Approach to Design of Work Support Systems",

abstract = "The problem of designing work support systems for flexible, dynamic work environments is discussed and a framework for analysis of work in terms of behavior shaping constraints is described. The application of 'ecological interfaces' presenting to the user a map of the relational structure of the work space is advocated from the thesis that a map is a better guidance of discretionary tasks than is a route instruction. For the same reason, support of system design is proposed in terms of maps of the design territory, rather than in terms of guidelines.",

author = "Jens Rasmussen",

year = "1995",

language = "English",

booktitle = "Proceedings of 31st Annual Conference of the Ergonomics Society of Australia",

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PY - 1995

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N2 - The problem of designing work support systems for flexible, dynamic work environments is discussed and a framework for analysis of work in terms of behavior shaping constraints is described. The application of 'ecological interfaces' presenting to the user a map of the relational structure of the work space is advocated from the thesis that a map is a better guidance of discretionary tasks than is a route instruction. For the same reason, support of system design is proposed in terms of maps of the design territory, rather than in terms of guidelines.

AB - The problem of designing work support systems for flexible, dynamic work environments is discussed and a framework for analysis of work in terms of behavior shaping constraints is described. The application of 'ecological interfaces' presenting to the user a map of the relational structure of the work space is advocated from the thesis that a map is a better guidance of discretionary tasks than is a route instruction. For the same reason, support of system design is proposed in terms of maps of the design territory, rather than in terms of guidelines.

M3 - Article in proceedings

BT - Proceedings of 31st Annual Conference of the Ergonomics Society of Australia

T2 - 31st Annual Conference of the Ergonomics Society of Australia

Y2 - 13 December 1995 through 15 December 1995

ER -

Cognitive System Engineering Approach to Design of Work Support Systems

Abstract

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