Cognitive System Engineering Approach to Design of Work Support Systems

Jens Rasmussen

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch

    Abstract

    The problem of designing work support systems for flexible, dynamic work environments is discussed and a framework for analysis of work in terms of behavior shaping constraints is described. The application of 'ecological interfaces' presenting to the user a map of the relational structure of the work space is advocated from the thesis that a map is a better guidance of discretionary tasks than is a route instruction. For the same reason, support of system design is proposed in terms of maps of the design territory, rather than in terms of guidelines.
    Original languageEnglish
    Title of host publicationProceedings of 31st Annual Conference of the Ergonomics Society of Australia
    Number of pages14
    Publication date1995
    Publication statusPublished - 1995
    Event31st Annual Conference of the Ergonomics Society of Australia - Adelaide, Australia
    Duration: 13 Dec 199515 Dec 1995

    Conference

    Conference31st Annual Conference of the Ergonomics Society of Australia
    CountryAustralia
    CityAdelaide
    Period13/12/199515/12/1995

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