Challenges of Digital Transformation: The case of the Non-Profit Sector

S. Shafiee Nahrkhalaji, S. Shafiee, M. Shafiee, L. Hvam

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Abstract

Nonprofit organizations (NPOs) are critical to the quality of life in many communities not only due to the valuable services and social impact they create, but also because of the positive economic impact within local communities. However, NPOs, just as for-profits, need to innovate in response to changing customer demands and lifestyles and to capitalize on opportunities offered by technology and changing marketplaces, structures and dynamics. Digitalization is essential to fuel NPO’s innovation in order to be a differentiator in the highly competitive environment. In this paper, we first develop a review to identify the challenges of digital transformation and then we examine some of the challenges that the nonprofit sector faces in undertaking digital transformation initiatives.
Original languageEnglish
Title of host publicationProceedings of 2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)
PublisherIEEE
Publication date2019
Pages1245-1249
ISBN (Electronic)978-1-5386-6786-6
DOIs
Publication statusPublished - 2019
Event2018 International Conference on Industrial Engineering and Engineering Management (IEEM2018) - Bangkok, Thailand
Duration: 16 Dec 201819 Dec 2018

Conference

Conference2018 International Conference on Industrial Engineering and Engineering Management (IEEM2018)
Country/TerritoryThailand
CityBangkok
Period16/12/201819/12/2018

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