Call Center Capacity Planning

Thomas Bang Nielsen

Research output: Book/Report › Ph.D. thesis

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Finished
Call Center Capacity Planning
Nielsen, T. B., Nielsen, B. F., Iversen, V. B., Stolletz, R., Borst, S. C. & Nyberg, C.
DTU stipendium
01/08/2006 → 31/03/2010
Project: PhD