TY - JOUR
T1 - Benchmarking bike-sharing systems
T2 - an analysis of the sustainable potential of use-oriented solutions
AU - Inhof, Aline Cervi
AU - Cauchick-Miguel, Paulo Augusto
AU - Moro, Suzana Regina
AU - Zomer, Thayla Tavares de Sousa
N1 - Publisher Copyright:
© 2023, Emerald Publishing Limited.
PY - 2024
Y1 - 2024
N2 - Purpose: Product-service systems (PSS) are regarded as highly sustainable solutions. However, studies identifying and comparing the sustainable potential of product-service offerings by considering the three sustainability dimensions are still scarce. This paper aims to benchmark and analyse the sustainable potential of a use-oriented PSS, showing the influence of the context of implementation on the sustainable potential of the solutions. Design/methodology/approach: By adopting a competitive benchmarking approach, six bicycle-sharing systems from different countries were selected for analysis. The main sustainability-related aspects in use-oriented PSS (the systems investigated) were identified through a literature review. Multiple secondary sources were used to collect data about the analysed PSS. A qualitative analysis was conducted through triangulation of the sources to identify and compare the systems by considering the selected sustainability aspects. Findings: The main results show that use-oriented PSS provide a range of economic, social, and environmental benefits, confirming the sustainable potential of such solutions. Several similarities between the systems have been identified, along with some differences, especially regarding their integration with other transport systems and the use of renewable energy, which can affect users' acceptance, operation efficacy, and overall sustainable potential of the solutions. Practical implications: This study identifies best practices that can be considered by other bike-sharing businesses to improve their sustainability potential. Originality/value: This study identifies and explores the sustainable potential of bicycle-sharing solutions using a benchmark approach. It augments existing empirical knowledge on sustainable PSS and business models by revealing best practices, including the context that may enhance the sustainability potential of the solutions regarding environmental, economic, and social benefits.
AB - Purpose: Product-service systems (PSS) are regarded as highly sustainable solutions. However, studies identifying and comparing the sustainable potential of product-service offerings by considering the three sustainability dimensions are still scarce. This paper aims to benchmark and analyse the sustainable potential of a use-oriented PSS, showing the influence of the context of implementation on the sustainable potential of the solutions. Design/methodology/approach: By adopting a competitive benchmarking approach, six bicycle-sharing systems from different countries were selected for analysis. The main sustainability-related aspects in use-oriented PSS (the systems investigated) were identified through a literature review. Multiple secondary sources were used to collect data about the analysed PSS. A qualitative analysis was conducted through triangulation of the sources to identify and compare the systems by considering the selected sustainability aspects. Findings: The main results show that use-oriented PSS provide a range of economic, social, and environmental benefits, confirming the sustainable potential of such solutions. Several similarities between the systems have been identified, along with some differences, especially regarding their integration with other transport systems and the use of renewable energy, which can affect users' acceptance, operation efficacy, and overall sustainable potential of the solutions. Practical implications: This study identifies best practices that can be considered by other bike-sharing businesses to improve their sustainability potential. Originality/value: This study identifies and explores the sustainable potential of bicycle-sharing solutions using a benchmark approach. It augments existing empirical knowledge on sustainable PSS and business models by revealing best practices, including the context that may enhance the sustainability potential of the solutions regarding environmental, economic, and social benefits.
KW - Bicycle sharing systems
KW - Product-service systems
KW - Sustainability
KW - Sustainable business models
KW - Use-oriented PSS
U2 - 10.1108/BIJ-02-2022-0136
DO - 10.1108/BIJ-02-2022-0136
M3 - Journal article
AN - SCOPUS:85146991673
SN - 1463-5771
VL - 31
SP - 121
EP - 239
JO - Benchmarking
JF - Benchmarking
IS - 1
ER -
