Applicability of Agile and Scrum to Product-Service Systems

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Developing Product-Service Systems (PSS) is uniquely challenging in terms of both the offering and the development process due to the combination of product and service components. This paper investigates the applicability of agile and scrum method, having originate in the software industry, to the development of PSS to address these challenges in practice. Based on a combination of agile and servitization literature, this paper offers a conceptual framework detailing the applicability of four agile elements (application, management, technical, personnel), and nine scrum elements in three groups (events, artefacts, roles). This research contributes to the servitization literature by extending the knowledge on PSS development and deriving suitable management practices.
Original languageEnglish
Publication date2019
Number of pages10
Publication statusPublished - 2019
EventEurOMA Conference - Helsinki, Finland
Duration: 17 Jun 201919 Jun 2019


ConferenceEurOMA Conference


  • Agile
  • Scrum
  • Product-Service System
  • Project Management

Cite this

Ramirez Hernandez, T., Kreye, M., & Eppinger, S. (2019). Applicability of Agile and Scrum to Product-Service Systems. Paper presented at EurOMA Conference , Helsinki, Finland.