Analysis of the effect of risk management practices on the performance of new product development programs

Josef Oehmen, Alison Olechowski, C. Robert Kenley, Mohamed Ben-Daya

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    Abstract

    Risk management is receiving much attention, as it is seen as a method to improve cost, schedule, and technical performance of new product development programs. However, there is a lack of empirical research that investigates the effective integration of specific risk management practices proposed by various standards with new product development programs and their association with various dimensions of risk management success. Based on a survey of 291 product development programs, this paper investigates the association of risk management practices with five categories of product development program performance: (A) Quality Decision Making; (B) High Program Stability; (C) Open, problem solving organization; (D) Overall new product development project success; and (E) overall product success. The results show that six categories of risk management practices are most effective: (1) Develop risk management skills and resources; (2) Tailor risk management to and integrate it with new product development; (3) Quantify impacts of risks on your main objectives; (4) Support all critical decisions with risk management results; (5) Monitor and review your risks, risk mitigation actions, and risk management process; and (6) Create transparency regarding new product development risks. The data shows that the risk management practices are directly associated with outcome measures in the first three categories (improved decision making, program stability and problem solving). There is also evidence that the risk management practices indirectly associate with the remaining two categories of outcome measures (project and product success). Additional research is needed to describe the exact mechanisms through which risk management practices influence NPD program success. © 2014 Elsevier Ltd. All rights reserved.
    Original languageEnglish
    JournalTechnovation
    Volume34
    Issue number8
    Pages (from-to)441–453
    ISSN0166-4972
    DOIs
    Publication statusPublished - 2014

    Keywords

    • Risk management
    • New product development
    • Program management

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