A development approach towards user-centered front-ends for knowledge-based engineering configurators: a study within planning of robot-based automation solutions

Eike Schäffer *, Sara Shafiee, Tobias Frühwald , Jörg Franke

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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Abstract

Configurators are well-established strong researched expert systems due to the high popularity and gained benefits. Nevertheless, the aspects of user-centered design are rarely researched and applied during the development of configurator front-ends. However, when addressing a mass consumer market or non-experts end-users, the front-end represents the required crucial knowledge that bridges the end-user's current level of knowledge to the experts' knowledge. In order to push the application of knowledge-based engineering configurators for a mass market in SMEs, a user-centered configurator frond-end for the concept planning of robot-based automation systems is being developed within the platform project ROBOTOP. In this paper, the design of an architectural user-centered layer and a ten step development approach of user-centered front-ends are presented.
Original languageEnglish
Title of host publicationProceedings of the 22nd International Configuration Workshop
EditorsCipriano Forza, Lars Hvam, Alexander Felfernig
PublisherUniversità degli Studi di Padova
Publication date2020
Pages47-52
Publication statusPublished - 2020
Event22nd International Configuration Workshop (CONFWS'20) - Online event
Duration: 10 Sep 202011 Sep 2020

Conference

Conference22nd International Configuration Workshop (CONFWS'20)
LocationOnline event
Period10/09/202011/09/2020

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