A control center design revisited: learning from users’ appropriation

Carolina Souza da Conceição; Cláudia Cordeiro

A control center design revisited: learning from users’ appropriation

Carolina Souza da Conceição, Cláudia Cordeiro

Universidade Federal do Rio de Janeiro

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

This paper aims to present the lessons learned during a control center design project by revisiting another control center from the same company designed two and a half years before by the same project team. In light of the experience with the first project and its analysis, the designers and researchers had important feedback already used to suggest changes for the second project. The opportunity to learn from a previous project was unique, but the knowledge gotten out of it shows the importance of having this feedback from project to project instead of just ‘repeating’ previously used design solutions.

Original language	English
Title of host publication	Human Factors in Organizational Design and Management - XI
Editors	O. Broberg, N. Fallentin, P. Hasle, P.L. Jensen, A. Kabel, M.E. Larsen, T. Weller
Publisher	IEA Press
Publication date	2014
Pages	731-736
Publication status	Published - 2014
Event	11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES) - Copenhagen, Denmark Duration: 17 Aug 2014 → 20 Aug 2014 Conference number: 11 http://www.odam2014.org/

Conference

Conference	11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES)
Number	11
Country/Territory	Denmark
City	Copenhagen
Period	17/08/2014 → 20/08/2014
Internet address	http://www.odam2014.org/

Keywords

Intervention
Script
Fidelity
Design

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title = "A control center design revisited: learning from users{\textquoteright} appropriation",

abstract = "This paper aims to present the lessons learned during a control center design project by revisiting another control center from the same company designed two and a half years before by the same project team. In light of the experience with the first project and its analysis, the designers and researchers had important feedback already used to suggest changes for the second project. The opportunity to learn from a previous project was unique, but the knowledge gotten out of it shows the importance of having this feedback from project to project instead of just {\textquoteleft}repeating{\textquoteright} previously used design solutions.",

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booktitle = "Human Factors in Organizational Design and Management - XI",

publisher = "IEA Press",

note = "11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES), ODAM 2014 ; Conference date: 17-08-2014 Through 20-08-2014",

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Souza da Conceição, C & Cordeiro, C 2014, A control center design revisited: learning from users’ appropriation. in O Broberg, N Fallentin, P Hasle, PL Jensen, A Kabel, ME Larsen & T Weller (eds), Human Factors in Organizational Design and Management - XI. IEA Press, pp. 731-736, 11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES), Copenhagen, Denmark, 17/08/2014.

A control center design revisited: learning from users’ appropriation. / Souza da Conceição, Carolina; Cordeiro, Cláudia.
Human Factors in Organizational Design and Management - XI. ed. / O. Broberg; N. Fallentin; P. Hasle; P.L. Jensen; A. Kabel; M.E. Larsen; T. Weller. IEA Press, 2014. p. 731-736.

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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A control center design revisited: learning from users’ appropriation

Abstract

Conference

Keywords

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