A control center design revisited: learning from users’ appropriation

Carolina Souza da Conceição, Cláudia Cordeiro

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    This paper aims to present the lessons learned during a control center design project by revisiting another control center from the same company designed two and a half years before by the same project team. In light of the experience with the first project and its analysis, the designers and researchers had important feedback already used to suggest changes for the second project. The opportunity to learn from a previous project was unique, but the knowledge gotten out of it shows the importance of having this feedback from project to project instead of just ‘repeating’ previously used design solutions.
    Original languageEnglish
    Title of host publicationHuman Factors in Organizational Design and Management - XI
    EditorsO. Broberg, N. Fallentin, P. Hasle, P.L. Jensen, A. Kabel, M.E. Larsen, T. Weller
    PublisherIEA Press
    Publication date2014
    Pages731-736
    Publication statusPublished - 2014
    Event11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES) - Copenhagen, Denmark
    Duration: 17 Aug 201420 Aug 2014
    Conference number: 11
    http://www.odam2014.org/

    Conference

    Conference11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES)
    Number11
    CountryDenmark
    CityCopenhagen
    Period17/08/201420/08/2014
    Internet address

    Keywords

    • Intervention
    • Script
    • Fidelity
    • Design

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