Call Center Capacity Planning

  • Nielsen, Thomas Bang (PhD Student)
  • Nielsen, Bo Friis (Main Supervisor)
  • Iversen, Villy Bæk (Supervisor)
  • Stolletz, Raik (Examiner)
  • Borst, S.C. (Examiner)
  • Nyberg, Christian (Examiner)

    Project Details

    StatusFinished
    Effective start/end date01/08/2006 → 31/03/2010

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    • 1 Ph.D. thesis