Facility Management - Service Elevators: Big outsourcing firms find that escaping the crowd is not so easy

Description

The article concerns the challenges for large multinational service providers on the Facility Management market.

The article finishes with the following quote: Per Anker Jensen of the Technical University of Denmark says that, as in other crowded industries, the survivors in the outsourcing game will have to do better than just offer the keenest prices: they will need to be innovators, constantly coming up with useful new services that their clients never realised they needed.

Subject

Business section