Using Explorative Simulation to Drive User-Centered Design and IT-Development in Healthcare

Publication: Research - peer-reviewArticle in proceedings – Annual report year: 2012

Standard

Using Explorative Simulation to Drive User-Centered Design and IT-Development in Healthcare. / Edwards, Kasper; Thommesen, Jacob; Broberg, Ole; Nielsen, Jacob; Alapetite, Alexandre; Andersen, Henning Boje.

Proceedings from PSAM11 and ESREL 2012. 11th International Probabilistic Safety Assessment and Management Conference and The Annual European Safety and Reliability Conference. Curran Associates, 2012.

Publication: Research - peer-reviewArticle in proceedings – Annual report year: 2012

Harvard

Edwards, K, Thommesen, J, Broberg, O, Nielsen, J, Alapetite, A & Andersen, HB 2012, 'Using Explorative Simulation to Drive User-Centered Design and IT-Development in Healthcare'. in Proceedings from PSAM11 and ESREL 2012. 11th International Probabilistic Safety Assessment and Management Conference and The Annual European Safety and Reliability Conference. Curran Associates.

APA

Edwards, K., Thommesen, J., Broberg, O., Nielsen, J., Alapetite, A., & Andersen, H. B. (2012). Using Explorative Simulation to Drive User-Centered Design and IT-Development in Healthcare. In Proceedings from PSAM11 and ESREL 2012. 11th International Probabilistic Safety Assessment and Management Conference and The Annual European Safety and Reliability Conference. Curran Associates.

CBE

Edwards K, Thommesen J, Broberg O, Nielsen J, Alapetite A, Andersen HB. 2012. Using Explorative Simulation to Drive User-Centered Design and IT-Development in Healthcare. In Proceedings from PSAM11 and ESREL 2012. 11th International Probabilistic Safety Assessment and Management Conference and The Annual European Safety and Reliability Conference. Curran Associates.

MLA

Edwards, Kasper et al. "Using Explorative Simulation to Drive User-Centered Design and IT-Development in Healthcare". Proceedings from PSAM11 and ESREL 2012. 11th International Probabilistic Safety Assessment and Management Conference and The Annual European Safety and Reliability Conference. Curran Associates. 2012.

Vancouver

Edwards K, Thommesen J, Broberg O, Nielsen J, Alapetite A, Andersen HB. Using Explorative Simulation to Drive User-Centered Design and IT-Development in Healthcare. In Proceedings from PSAM11 and ESREL 2012. 11th International Probabilistic Safety Assessment and Management Conference and The Annual European Safety and Reliability Conference. Curran Associates. 2012.

Author

Edwards, Kasper; Thommesen, Jacob; Broberg, Ole; Nielsen, Jacob; Alapetite, Alexandre; Andersen, Henning Boje / Using Explorative Simulation to Drive User-Centered Design and IT-Development in Healthcare.

Proceedings from PSAM11 and ESREL 2012. 11th International Probabilistic Safety Assessment and Management Conference and The Annual European Safety and Reliability Conference. Curran Associates, 2012.

Publication: Research - peer-reviewArticle in proceedings – Annual report year: 2012

Bibtex

@inbook{3cc7c43fdbe8460b983f11c7b3c73a23,
title = "Using Explorative Simulation to Drive User-Centered Design and IT-Development in Healthcare",
keywords = "User-system simulation, User-driven innovation, Organization design, IT-development",
publisher = "Curran Associates",
author = "Kasper Edwards and Jacob Thommesen and Ole Broberg and Jacob Nielsen and Alexandre Alapetite and Andersen, {Henning Boje}",
year = "2012",
isbn = "978-162-276-436-5",
booktitle = "Proceedings from PSAM11 and ESREL 2012. 11th International Probabilistic Safety Assessment and Management Conference and The Annual European Safety and Reliability Conference",

}

RIS

TY - GEN

T1 - Using Explorative Simulation to Drive User-Centered Design and IT-Development in Healthcare

A1 - Edwards,Kasper

A1 - Thommesen,Jacob

A1 - Broberg,Ole

A1 - Nielsen,Jacob

A1 - Alapetite,Alexandre

A1 - Andersen,Henning Boje

AU - Edwards,Kasper

AU - Thommesen,Jacob

AU - Broberg,Ole

AU - Nielsen,Jacob

AU - Alapetite,Alexandre

AU - Andersen,Henning Boje

PB - Curran Associates

PY - 2012

Y1 - 2012

N2 - We describe a method involving user-system simulation to drive rapid development and evaluation of layout, organization or information technology in healthcare. The method has been developed, tested and refined in three sub-projects in the Capital Region of Denmark. The overall goal of the project was to validate such a development method in a two-year project (2010-11). Explorative simulation is primarily based on approaches in design and usability engineering and simulation-based training in healthcare, and involves end-users and designers or engineers in a collaborative exploration of design solution. A simulation project consists of a number of discrete simulation events that begin with an observation study of the situation or object in question. This is followed by a Framing workshop where end-users (doctors, nurses, secretaries etc.) are guided through a process that uncovers problems, needs and wishes. This is translated into scripted scenarios that are explored in simulations. The simulations all use end-users to play their normal role in the scripts but different types of props are used depending on purpose. E.g. simulation of layout and organization are done using table-top simulation and mobile devices are simulated on iPads with mock-up screens. We describe and exemplify the chief advantages of the explorative simulation method, summarized briefly as follows: - a surprisingly quick way to set up and test a reasonably complex work setting and task environment - an efficient way in which application developers can gain insight into the healthcare work practice and design applications accordingly - Theories and new ideas can be readily transformed to into the simulated world where they are explored and quickly rejected or used further - A very cost-effective approach to innovation.

AB - We describe a method involving user-system simulation to drive rapid development and evaluation of layout, organization or information technology in healthcare. The method has been developed, tested and refined in three sub-projects in the Capital Region of Denmark. The overall goal of the project was to validate such a development method in a two-year project (2010-11). Explorative simulation is primarily based on approaches in design and usability engineering and simulation-based training in healthcare, and involves end-users and designers or engineers in a collaborative exploration of design solution. A simulation project consists of a number of discrete simulation events that begin with an observation study of the situation or object in question. This is followed by a Framing workshop where end-users (doctors, nurses, secretaries etc.) are guided through a process that uncovers problems, needs and wishes. This is translated into scripted scenarios that are explored in simulations. The simulations all use end-users to play their normal role in the scripts but different types of props are used depending on purpose. E.g. simulation of layout and organization are done using table-top simulation and mobile devices are simulated on iPads with mock-up screens. We describe and exemplify the chief advantages of the explorative simulation method, summarized briefly as follows: - a surprisingly quick way to set up and test a reasonably complex work setting and task environment - an efficient way in which application developers can gain insight into the healthcare work practice and design applications accordingly - Theories and new ideas can be readily transformed to into the simulated world where they are explored and quickly rejected or used further - A very cost-effective approach to innovation.

KW - User-system simulation

KW - User-driven innovation

KW - Organization design

KW - IT-development

UR - https://www.psam11.org/www/fi/

SN - 978-162-276-436-5

BT - Proceedings from PSAM11 and ESREL 2012. 11th International Probabilistic Safety Assessment and Management Conference and The Annual European Safety and Reliability Conference

T2 - Proceedings from PSAM11 and ESREL 2012. 11th International Probabilistic Safety Assessment and Management Conference and The Annual European Safety and Reliability Conference

ER -