User-driven innovation of an outpatient department

Publication: Research - peer-reviewJournal article – Annual report year: 2012

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This paper presents experiences from a user-driven innovation process of an outpatient department in a hospital. The mixing of methods from user-driven innovation and participatory design contributed to develop an innovative concept of the spatial and organizational design of an outpatient department in a hospital. Design games and tabletop simulation seem to be powerful tools in facilitating such a participatory process.
Original languageEnglish
JournalWork
Publication date2012
Volume41
Journal numberSupplement 1
Pages101-106
ISSN1051-9815
DOIs
StatePublished
CitationsWeb of Science® Times Cited: 1

Keywords

  • user participation., health care sector, codesign, outpatient department, innovation
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