Transfer of Knowledge from the Service Phase: A Case Study from the Oil Industry
Publication: Research - peer-review › Journal article – Annual report year: 2011
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Transfer of Knowledge from the Service Phase: A Case Study from the Oil Industry. / Vianello, Giovanna; Ahmed-Kristensen, Saeema.
In: Research in Engineering Design, Vol. 23, No. 2, 2012, p. 125-139.Publication: Research - peer-review › Journal article – Annual report year: 2011
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TY - JOUR
T1 - Transfer of Knowledge from the Service Phase: A Case Study from the Oil Industry
A1 - Vianello,Giovanna
A1 - Ahmed-Kristensen,Saeema
AU - Vianello,Giovanna
AU - Ahmed-Kristensen,Saeema
PB - Springer U K
PY - 2012
Y1 - 2012
N2 - This paper aims to investigate the knowledge arising during the later phases of the lifecycle of complex customised machinery and understand how this knowledge is transferred between projects and between different user groups. A series of four identical rigs for offshore drilling was selected as a case study and the transfer of knowledge between the first two rigs was explored through interviews with the operators and the project management team. The expected knowledge transfer strategies were analysed and compared with the actual transfer mechanisms, similarities and differences were investigated. It was found that the transfer of knowledge primarily occurred within the individual phases of the product’s lifecycle and there was poor transfer across the different phases.
AB - This paper aims to investigate the knowledge arising during the later phases of the lifecycle of complex customised machinery and understand how this knowledge is transferred between projects and between different user groups. A series of four identical rigs for offshore drilling was selected as a case study and the transfer of knowledge between the first two rigs was explored through interviews with the operators and the project management team. The expected knowledge transfer strategies were analysed and compared with the actual transfer mechanisms, similarities and differences were investigated. It was found that the transfer of knowledge primarily occurred within the individual phases of the product’s lifecycle and there was poor transfer across the different phases.
KW - service knowledge, knowledge transfer, oil industry, engineering design
UR - http://www.springerlink.com/content/6074710284548742
U2 - 10.10007/s00163-011-0118-5
DO - 10.10007/s00163-011-0118-5
JO - Research in Engineering Design
JF - Research in Engineering Design
SN - 0934-9839
IS - 2
VL - 23
SP - 125
EP - 139
ER -