The challenges for human factors in knowledge work : Reflections on a case study

Publication: Research - peer-reviewArticle in proceedings – Annual report year: 2011

Standard

The challenges for human factors in knowledge work : Reflections on a case study. / Ipsen, Christine; Møller, Niels; Jensen, Per Langaa.

Human Factors in Organisational Design and Management - X. Vol. 2 Santa Monica CA : The IEA Press, 2011. p. 185-192.

Publication: Research - peer-reviewArticle in proceedings – Annual report year: 2011

Harvard

Ipsen, C, Møller, N & Jensen, PL 2011, 'The challenges for human factors in knowledge work: Reflections on a case study'. in Human Factors in Organisational Design and Management - X. vol. 2, The IEA Press, Santa Monica CA, pp. 185-192.

APA

Ipsen, C., Møller, N., & Jensen, P. L. (2011). The challenges for human factors in knowledge work: Reflections on a case study. In Human Factors in Organisational Design and Management - X. (Vol. 2, pp. 185-192). Santa Monica CA: The IEA Press.

CBE

Ipsen C, Møller N, Jensen PL. 2011. The challenges for human factors in knowledge work: Reflections on a case study. In Human Factors in Organisational Design and Management - X. Santa Monica CA: The IEA Press. pp. 185-192.

MLA

Ipsen, Christine, Niels Møller, and Per Langaa Jensen "The challenges for human factors in knowledge work: Reflections on a case study". Human Factors in Organisational Design and Management - X. Santa Monica CA: The IEA Press. 2011. 185-192.

Vancouver

Ipsen C, Møller N, Jensen PL. The challenges for human factors in knowledge work: Reflections on a case study. In Human Factors in Organisational Design and Management - X. Vol. 2. Santa Monica CA: The IEA Press. 2011. p. 185-192.

Author

Ipsen, Christine; Møller, Niels; Jensen, Per Langaa / The challenges for human factors in knowledge work : Reflections on a case study.

Human Factors in Organisational Design and Management - X. Vol. 2 Santa Monica CA : The IEA Press, 2011. p. 185-192.

Publication: Research - peer-reviewArticle in proceedings – Annual report year: 2011

Bibtex

@inbook{fcf753d534644343af4899f8762badb7,
title = "The challenges for human factors in knowledge work",
publisher = "The IEA Press",
author = "Christine Ipsen and Niels Møller and Jensen, {Per Langaa}",
year = "2011",
volume = "2",
isbn = "0-9768143-4-X",
pages = "185-192",
booktitle = "Human Factors in Organisational Design and Management - X",

}

RIS

TY - GEN

T1 - The challenges for human factors in knowledge work

T2 - Human Factors in Organisational Design and Management - X

A1 - Ipsen,Christine

A1 - Møller,Niels

A1 - Jensen,Per Langaa

AU - Ipsen,Christine

AU - Møller,Niels

AU - Jensen,Per Langaa

PB - The IEA Press

CY - Santa Monica CA

PY - 2011

Y1 - 2011

N2 - The development towards a service and knowledge intensive economy arise new challenges for ergonomics and human factors. Knowledge on work within mass service production exists, but the challenges within knowledge work have still to be addressed. The focus of this paper is on some of the challenges in knowledge intensive work to establish productive and satisfying jobs by a case study of our own place of work: a university department. Testimonials from a young associate professor, a first line manager and the department manager lead us to identify some of the major challenges for ergonomics to comply with the demands of the knowledge intensive work when KPI’s are central management tools. Especially handling the balance between high motivation and enthusiasm and burn out will be addressed.

AB - The development towards a service and knowledge intensive economy arise new challenges for ergonomics and human factors. Knowledge on work within mass service production exists, but the challenges within knowledge work have still to be addressed. The focus of this paper is on some of the challenges in knowledge intensive work to establish productive and satisfying jobs by a case study of our own place of work: a university department. Testimonials from a young associate professor, a first line manager and the department manager lead us to identify some of the major challenges for ergonomics to comply with the demands of the knowledge intensive work when KPI’s are central management tools. Especially handling the balance between high motivation and enthusiasm and burn out will be addressed.

KW - management, university

KW - case study

KW - Knowledge intensive work

SN - 0-9768143-4-X

VL - 2

BT - Human Factors in Organisational Design and Management - X

SP - 185

EP - 192

ER -