Publication: Research - peer-review › Article in proceedings – Annual report year: 2008
In the shipping industry, operational performance of ships and their equipment is crucial to business. Suppliers of machinery and equipment are aware of this situation and see business development potential in setting up service systems that are dedicated to ensuring the performance of their products in operation. In this paper we present a case study of a shipping equipment manufacturer that is currently shifting business focus from manufacturing towards services delivery. Using a modelling scheme to differentiate and categorise different development tasks within the frame of business development towards service oriented business, the case delivers insights into the broader context and product related parameters influencing the options and requirements for service system development.
|Title of host publication||Manufacturing Systems and Technologies for the new Frontier : The 41st CIRP Conference on Manufacturing Systems|
|Editors||Mamoru Mitsuishi, Kanji Ueda, Fumihiko Kimura|
|Number of pages||572|
|Place of publication||London|
|Conference||The 41st CIRP Conference on Manufacturing Systems : Manufacturing Systems and Technologies for the new Frontier|
|City||University of Tokyo, Tokyo|
|Period||01/01/08 → …|
|Citations||Web of Science® Times Cited: No match on DOI|
- Case Study, Service Design, Product Service System, PSS, Product life, Communities, Competencies, Design, Ecodesign, Environment, Industry implementation, Product development, Requirements, Tools
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