Development of work in Call Centres

Publication: Research - peer-reviewArticle in proceedings – Annual report year: 2008

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Original languageEnglish
TitleHuman Factors in Organizational Design and Management
VolumeIX
Place of publicationSanta Monica, CA
PublisherIEA Press
Publication date2008
Pages169-174
StatePublished

Conference

ConferenceThe International Symposium on Human Factors in Organisational Design and Management
Number9
CitySao Paulo, Brazil, 19-22 March
Period01/01/08 → …
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