Background and introduction

Publication: ResearchBook chapter – Annual report year: 2012

Standard

Background and introduction. / Jensen, Per Anker; van der Voordt, Theo; Coenen, Christian.

The Added Value of Facilities Management: Concepts, Findings and Perspectives. ed. / Per Anker Jensen; Theo van der Voordt; Christian Coenen. Polyteknisk Boghandel og Forlag, 2012. p. 14-30.

Publication: ResearchBook chapter – Annual report year: 2012

Harvard

Jensen, PA, van der Voordt, T & Coenen, C 2012, 'Background and introduction'. in PA Jensen, T van der Voordt & C Coenen (eds), The Added Value of Facilities Management: Concepts, Findings and Perspectives. Polyteknisk Boghandel og Forlag, pp. 14-30.

APA

Jensen, P. A., van der Voordt, T., & Coenen, C. (2012). Background and introduction. In P. A. Jensen, T. van der Voordt, & C. Coenen (Eds.), The Added Value of Facilities Management: Concepts, Findings and Perspectives. (pp. 14-30). Polyteknisk Boghandel og Forlag.

CBE

Jensen PA, van der Voordt T, Coenen C. 2012. Background and introduction. Jensen PA, van der Voordt T, Coenen C, editors. In The Added Value of Facilities Management: Concepts, Findings and Perspectives. Polyteknisk Boghandel og Forlag. pp. 14-30.

MLA

Jensen, Per Anker, Theo van der Voordt and Christian Coenen "Background and introduction"., Jensen, Per Anker van der Voordt, Theo Coenen, Christian (ed.). The Added Value of Facilities Management: Concepts, Findings and Perspectives. Polyteknisk Boghandel og Forlag. 2012. 14-30.

Vancouver

Jensen PA, van der Voordt T, Coenen C. Background and introduction. In Jensen PA, van der Voordt T, Coenen C, editors, The Added Value of Facilities Management: Concepts, Findings and Perspectives. Polyteknisk Boghandel og Forlag. 2012. p. 14-30.

Author

Jensen, Per Anker; van der Voordt, Theo; Coenen, Christian / Background and introduction.

The Added Value of Facilities Management: Concepts, Findings and Perspectives. ed. / Per Anker Jensen; Theo van der Voordt; Christian Coenen. Polyteknisk Boghandel og Forlag, 2012. p. 14-30.

Publication: ResearchBook chapter – Annual report year: 2012

Bibtex

@inbook{331b4ec8d94c4f6f9eaad8bcf05ba906,
title = "Background and introduction",
publisher = "Polyteknisk Boghandel og Forlag",
author = "Jensen, {Per Anker} and {van der Voordt}, Theo and Christian Coenen",
year = "2012",
editor = "Jensen, {Per Anker} and {van der Voordt}, Theo and Christian Coenen",
pages = "14-30",
booktitle = "The Added Value of Facilities Management: Concepts, Findings and Perspectives",

}

RIS

TY - CHAP

T1 - Background and introduction

A1 - Jensen,Per Anker

A1 - van der Voordt,Theo

A1 - Coenen,Christian

AU - Jensen,Per Anker

AU - van der Voordt,Theo

AU - Coenen,Christian

PB - Polyteknisk Boghandel og Forlag

PY - 2012

Y1 - 2012

N2 - Purpose: To explain the purpose and background of this book and introduce the three basic perspectives behind the research presented as well as the structure and editing process of the book.<br/>Methodology: The editors shared and discussed individual contributions to this chapter, based on their own expertise, the involvement in the process leading to this the book including a number of workshops, and a literature review of the development of their disciplinary fields: Facilities Management (FM), Corporate Real Estate Management (CREM) and Business to Business (B2B) Marketing.<br/>Findings: The difference in scope between FM and CREM is that CREM has its focus on real estate as physical and economical assets utilized by an organisation, while FM has a wider service focus. The difference in scope between FM and CREM on one side and B2B marketing on the other is that FM and CREM are related to organisations’ use of built facilities and the input side of business processes, while B2B marketing can concern the sale of any product or service and is related to the output side of business processes. The fields of FM, CREM and B2B marketing can all contribute to a better understanding of the added value of FM by their particular theories and conceptual analyses, data, tools, and best practices, with a focus on respectively costs and benefits of facilities and services, alignment of corporate and public real estate to organizational objectives and organisational performance, and relationship management in market transactions.<br/>Practical implications: The findings are used to explore interesting themes, to build up a wellstructured list of contents, and as a starting point for theoretical reflections on the added value of FM, lessons learned so far, and input to the future research agenda. The chapter provides important background information to understand the following chapters in this book.<br/>Research limitations: The chapter is mainly based on the experience and knowledge of the editors. It does not include original research but provides an introductory overview of the book.<br/>Originality/value: This chapter takes a look behind the scenes of the making of this book and connects contributions from three different fields - FM, CREM, and B2B marketing - to shed more light on the concept of added value of FM. It serves as an introduction to the research presented in the other chapters in this book.

AB - Purpose: To explain the purpose and background of this book and introduce the three basic perspectives behind the research presented as well as the structure and editing process of the book.<br/>Methodology: The editors shared and discussed individual contributions to this chapter, based on their own expertise, the involvement in the process leading to this the book including a number of workshops, and a literature review of the development of their disciplinary fields: Facilities Management (FM), Corporate Real Estate Management (CREM) and Business to Business (B2B) Marketing.<br/>Findings: The difference in scope between FM and CREM is that CREM has its focus on real estate as physical and economical assets utilized by an organisation, while FM has a wider service focus. The difference in scope between FM and CREM on one side and B2B marketing on the other is that FM and CREM are related to organisations’ use of built facilities and the input side of business processes, while B2B marketing can concern the sale of any product or service and is related to the output side of business processes. The fields of FM, CREM and B2B marketing can all contribute to a better understanding of the added value of FM by their particular theories and conceptual analyses, data, tools, and best practices, with a focus on respectively costs and benefits of facilities and services, alignment of corporate and public real estate to organizational objectives and organisational performance, and relationship management in market transactions.<br/>Practical implications: The findings are used to explore interesting themes, to build up a wellstructured list of contents, and as a starting point for theoretical reflections on the added value of FM, lessons learned so far, and input to the future research agenda. The chapter provides important background information to understand the following chapters in this book.<br/>Research limitations: The chapter is mainly based on the experience and knowledge of the editors. It does not include original research but provides an introductory overview of the book.<br/>Originality/value: This chapter takes a look behind the scenes of the making of this book and connects contributions from three different fields - FM, CREM, and B2B marketing - to shed more light on the concept of added value of FM. It serves as an introduction to the research presented in the other chapters in this book.

BT - The Added Value of Facilities Management: Concepts, Findings and Perspectives

T2 - The Added Value of Facilities Management: Concepts, Findings and Perspectives

A2 - Coenen,Christian

ED - Coenen,Christian

SP - 14

EP - 30

ER -