A Tool for Conceptualising in PSS development

Publication: Research - peer-reviewArticle in proceedings – Annual report year: 2006

Standard

A Tool for Conceptualising in PSS development. / Matzen, Detlef; McAloone, Timothy Charles.

Design for X: Beiträge zum 17. Symposium. Vol. 1/1 17. ed. Erlangen, Deutschland : Friedrich-Alexander-Universität Erlangen-Nürnberg, Lehrstuhl für Konstruktionstechnik, 2006. p. 131-140.

Publication: Research - peer-reviewArticle in proceedings – Annual report year: 2006

Harvard

Matzen, D & McAloone, TC 2006, 'A Tool for Conceptualising in PSS development'. in Design for X: Beiträge zum 17. Symposium. 17 edn, vol. 1/1, Friedrich-Alexander-Universität Erlangen-Nürnberg, Lehrstuhl für Konstruktionstechnik, Erlangen, Deutschland, pp. 131-140.

APA

Matzen, D., & McAloone, T. C. (2006). A Tool for Conceptualising in PSS development. In Design for X: Beiträge zum 17. Symposium. (17 ed., Vol. 1/1, pp. 131-140). Erlangen, Deutschland: Friedrich-Alexander-Universität Erlangen-Nürnberg, Lehrstuhl für Konstruktionstechnik.

CBE

Matzen D, McAloone TC. 2006. A Tool for Conceptualising in PSS development. In Design for X: Beiträge zum 17. Symposium. 17 ed. Erlangen, Deutschland: Friedrich-Alexander-Universität Erlangen-Nürnberg, Lehrstuhl für Konstruktionstechnik. pp. 131-140.

MLA

Matzen, Detlef and Timothy Charles McAloone "A Tool for Conceptualising in PSS development". Design for X: Beiträge zum 17. Symposium. 17 udg., Erlangen, Deutschland: Friedrich-Alexander-Universität Erlangen-Nürnberg, Lehrstuhl für Konstruktionstechnik. 2006. 131-140.

Vancouver

Matzen D, McAloone TC. A Tool for Conceptualising in PSS development. In Design for X: Beiträge zum 17. Symposium. 17 ed. Vol. 1/1. Erlangen, Deutschland: Friedrich-Alexander-Universität Erlangen-Nürnberg, Lehrstuhl für Konstruktionstechnik. 2006. p. 131-140.

Author

Matzen, Detlef; McAloone, Timothy Charles / A Tool for Conceptualising in PSS development.

Design for X: Beiträge zum 17. Symposium. Vol. 1/1 17. ed. Erlangen, Deutschland : Friedrich-Alexander-Universität Erlangen-Nürnberg, Lehrstuhl für Konstruktionstechnik, 2006. p. 131-140.

Publication: Research - peer-reviewArticle in proceedings – Annual report year: 2006

Bibtex

@inbook{865b5668df2e4d7b96f0987475dc639c,
title = "A Tool for Conceptualising in PSS development",
keywords = "PSS, Product life, Design, Product development",
publisher = "Friedrich-Alexander-Universität Erlangen-Nürnberg, Lehrstuhl für Konstruktionstechnik",
author = "Detlef Matzen and McAloone, {Timothy Charles}",
year = "2006",
volume = "1/1",
edition = "17",
isbn = "3-9808539-4-2",
pages = "131-140",
booktitle = "Design for X",

}

RIS

TY - GEN

T1 - A Tool for Conceptualising in PSS development

A1 - Matzen,Detlef

A1 - McAloone,Timothy Charles

AU - Matzen,Detlef

AU - McAloone,Timothy Charles

PB - Friedrich-Alexander-Universität Erlangen-Nürnberg, Lehrstuhl für Konstruktionstechnik

CY - Erlangen, Deutschland

PY - 2006

Y1 - 2006

N2 - This paper introduces a tool for conceptualising in the development of product/servicesystems (PSS), based upon the modelling of service activities. Our argumentation is built on two previous articles by the same author, previously presented at the 16. Symposium “Design for X” [1] and the 9th International Design Conference [2]. In this contribution, we take the step from a fundamental understanding of the phenomenon to creating a normative exploitation of this understanding for PSS concept development. The developed modelling technique is based on the Customer Activity Cycle (CAC) model by Vandermerwe [3]. Our subsequent development and tailoring of this model has been carried out in repeated applications (and evolution) via a number of projects conducted by Design & Innovation (D&I) engineering students at The Technical University of Denmark (DTU). The documentation of these projects, foremost a recent project in the shipbuilding industry [4], represent the main data source for this paper. The resulting Activity Modelling Cycle (AMC) model has been refined and changed in order to address many of the issues identified as central for PSS development. The model has been found to support the integrated consideration of the customers’ activities, possible PSS offerings and beneficial partnering options (i.e. between different supplier companies) within the delivery value chain.

AB - This paper introduces a tool for conceptualising in the development of product/servicesystems (PSS), based upon the modelling of service activities. Our argumentation is built on two previous articles by the same author, previously presented at the 16. Symposium “Design for X” [1] and the 9th International Design Conference [2]. In this contribution, we take the step from a fundamental understanding of the phenomenon to creating a normative exploitation of this understanding for PSS concept development. The developed modelling technique is based on the Customer Activity Cycle (CAC) model by Vandermerwe [3]. Our subsequent development and tailoring of this model has been carried out in repeated applications (and evolution) via a number of projects conducted by Design & Innovation (D&I) engineering students at The Technical University of Denmark (DTU). The documentation of these projects, foremost a recent project in the shipbuilding industry [4], represent the main data source for this paper. The resulting Activity Modelling Cycle (AMC) model has been refined and changed in order to address many of the issues identified as central for PSS development. The model has been found to support the integrated consideration of the customers’ activities, possible PSS offerings and beneficial partnering options (i.e. between different supplier companies) within the delivery value chain.

KW - PSS

KW - Product life

KW - Design

KW - Product development

SN - 3-9808539-4-2

VL - 1/1

BT - Design for X

T2 - Design for X

SP - 131

EP - 140

ER -