A Tool for Conceptualising in PSS development

Publication: Research - peer-reviewArticle in proceedings – Annual report year: 2006

Documents

View graph of relations

This paper introduces a tool for conceptualising in the development of product/servicesystems (PSS), based upon the modelling of service activities. Our argumentation is built on two previous articles by the same author, previously presented at the 16. Symposium “Design for X” [1] and the 9th International Design Conference [2]. In this contribution, we take the step from a fundamental understanding of the phenomenon to creating a normative exploitation of this understanding for PSS concept development. The developed modelling technique is based on the Customer Activity Cycle (CAC) model by Vandermerwe [3]. Our subsequent development and tailoring of this model has been carried out in repeated applications (and evolution) via a number of projects conducted by Design & Innovation (D&I) engineering students at The Technical University of Denmark (DTU). The documentation of these projects, foremost a recent project in the shipbuilding industry [4], represent the main data source for this paper. The resulting Activity Modelling Cycle (AMC) model has been refined and changed in order to address many of the issues identified as central for PSS development. The model has been found to support the integrated consideration of the customers’ activities, possible PSS offerings and beneficial partnering options (i.e. between different supplier companies) within the delivery value chain.
Original languageEnglish
Title of host publicationDesign for X : Beiträge zum 17. Symposium
Number of pages224
Volume1/1
Place of publicationErlangen, Deutschland
PublisherFriedrich-Alexander-Universität Erlangen-Nürnberg, Lehrstuhl für Konstruktionstechnik
Publication date2006
Edition17
Pages131-140
ISBN (print)3-9808539-4-2
StatePublished

Conference

Conference17. Symposium Design for X
Number17
CityNeukirchen, Deutschland
Period01/01/06 → …

Keywords

  • PSS, Product life, Design, Product development
Download as:
Download as PDF
Select render style:
APAAuthorCBEHarvardMLAStandardVancouverShortLong
PDF
Download as HTML
Select render style:
APAAuthorCBEHarvardMLAStandardVancouverShortLong
HTML
Download as Word
Select render style:
APAAuthorCBEHarvardMLAStandardVancouverShortLong
Word

Download statistics

No data available

ID: 2680473